Delivery Policy



Delivery Policy

All orders are Hand Delivered  in the Portland Metro area. A delivery charge will be added to each order.

 Additional costs may apply for orders outside of the Portland Oregon  area.

Lighter Than Air Balloons makes every effort to deliver your order as quickly and as conveniently as possible. Every gift is hand delivered by a professional so you have the confidence that your gift was received in good condition.

We do Next Day delivery on all orders received by 8:00 PM Pacific Time every day of the week.  Please use our website to place your order. 

If we encounter a problem with the order, a customer service representative will call you and/or email you to keep you updated on the situation. For example, if the recipient isn’t available when we attempt to deliver or we cannot reach them on that day, we will attempt to re-deliver the next day. Someone must be available to receive the balloons. Balloons will not be left outside at the door. 

Orders received after the cut off time may be delivered the following day.

Deliveries are typically made between the hours of 9:00 AM and 4:00 PM Pacific Time to business locations and between the hours of 9:00 AM and 6:00 PM to residence locations. If you have a special situation, please call us and we will do our best to accommodate you.

Before major holidays, we recommend that orders be placed at least five days in advance due to heavy volume.


Delivery to Hospitals

Lighter Than Air Balloons is experienced at making deliveries to hospitals and adheres to the procedures and policies set up by the various institutions. In most cases we are only allowed to deliver to the nurses’ station or holding room. Unfortunately, ICU patients are often not permitted to receive gifts. Also, we do not deliver latex balloons as most hospitals do not allow them and some hospitals may not accept balloons at all. Please check with the hospital regarding delivery policies before placing your order.

Special Instructions:

If you have specific instructions for the delivery of your gift, please call us at       

503-758-1664 to discuss. We will do our very best to meet your needs.